Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a quote or contact form. When ordering or registering on our site, as appropriate, you may be asked to provide specific information to help us fulfill your request.

We typically collect the following types of information:

• Contact Details (Your name, e-mail address, phone number, and mailing address)

• Professional Information (Business or organization name, job title, and agency details)

• Order & Transaction Data (Order history, quoting details, and secure billing information)

• Technical Data (IP address, browser type, and interaction metrics on our website)

How do we use your information?

Any of the information we collect from you may be used to personalize your experience, improve our website offerings, and enhance customer service. Your information helps us to more effectively respond to your customer service requests, sole-source contract inquiries, and support needs.

Most importantly, your information is used to process transactions. We also use the email address you provide for order processing to send you important information and updates pertaining to your order, in addition to occasional company news, related product, or service information.

How do we protect your information?

DBISP implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server for all sensitive transactions.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as shipping carriers or payment processors), so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your choices and rights

You can review and change your personal information by logging into the website and visiting your account profile page. You may also notify us at any time to request that we update, correct, or delete your personal information.

If at any time you would like to unsubscribe from receiving future promotional emails, we include detailed unsubscribe instructions at the bottom of each email.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Call us at 317-222-1671 Monday – Friday 9am – 5pm EST, or email our Customer Care team at customercare@dbispllc.com.